Sheraton Astana Hotel 5*

  • Wi-Fi
  • 24-hour reception
  • Express check-in/ -out
  • Indoor swimming pool
  • Fitness centre

Offering 281 rooms, the contemporary Sheraton Astana Hotel is within walking distance of the government district of Nur-Sultan, around 10 minutes' drive from the modern National Museum of the Republic of Kazakhstan. The 5-star non-smoking hotel features event rooms and a ballroom and a lobby bar on site and offers to take advantage of a health club.

Furnished with sound-proof windows, all rooms are equipped with a flat-screen TV with satellite channels, along with a mini-bar, coffee and tea making equipment. Air conditioning are featured for guests' comfort. Offering a bidet and a separate toilet, the bathrooms are also appointed with hairdryers and complimentary toiletries.

An indoor swimming pool has a hot tub for your convenience. The Sheraton Astana features a full-service spa and a wellness centre along with a Turkish steam bath and a Jacuzzi for relaxation. Business travellers will benefit from conference equipment and a photocopy machine available at 11 meeting rooms on site.

Weekends at Sheraton Astana Hotel start with a kid-friendly buffet breakfast served from 7:30 AM to 11:00 AM. Emiliya restaurant is an ideal place to enjoy international dishes and views of the city. There is a restaurant serving Central Asian food 600 metres away.

The hotel is nestled right in the centre of Nur-Sultan, 2.7 km from the Presidential Park Parking and merely 1.7 km from Korme Exhibition Centre Event Venue. Places of worship to visit nearly 20 minutes' walk from the Sheraton Astana include the minaret Nur-Astana Mosque. The property is within walking distance of government offices. Staying at this Nur-Sultan hotel, you can also enjoy natural sights such as the City Park, which is 3.5 km away. The Sheraton Astana is within 20 minutes' drive of Astana railway station.

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    How to reach hotel

    Airports

    Astana
    14 km

    Train stations

    Astana Train Station
    9 km

    Facilities

    Internet

    • Wi-Fi

    Parking options

    • On-site car park

    Shuttle

    • Paid airport shuttle

    Activities

    • Fitness centre
    • Yoga class

    Property services

    • Safe deposit box
    • 24-hour reception
    • VIP check-in/ -out
    • Express check-in/ -out
    • 24-hour security
    • Luggage storage
    • Locker room
    • Room service
    • Housekeeping
    • Car hire
    • Laundry
    • Dry cleaning
    • Welcome drink

    Dining options

    • In-room breakfast
    • Restaurant
    • Snack bar
    • Bar/ Lounge area
    • Packed lunches
    • Special diet menus

    In the kitchen

    • Electric kettle

    Business facilities

    • Business centre
    • Meeting/ Banquet facilities
    • Fax/Photocopying

    For kids

    • Cots
    • Children's buffet
    • Board games

    Recreation

    • Indoor swimming pool
    • Live entertainment
    • Sun terrace
    • Leisure/ TV room
    • Spa & wellness centre
    • Sauna
    • Turkish bath
    • Steam room
    • Jacuzzi
    • Back massage
    • Head massage
    • Full body massage
    • Foot massage

    For disabled guests

    • Handicap parking
    • Rooms/ Facilities for disabled
    • Wheelchair access
    • Toilet for disabled
    • Bathroom for disabled

    In the rooms

    • Air conditioning
    • Heating
    • Soundproofed rooms
    • Sitting area
    • Terrace
    • Tea and coffee facilities
    • Dining table
    • Ironing facilities

    In the bathroom

    • Free toiletries

    Devices

    • Flat-screen TV
    • AM/FM alarm clock

    Design

    • Carpeted floor

    General facilities

    • No smoking on site
    • Lift
    • ATM/Cash machine
    • Smoke detectors
    • Electric vehicle charging station
    • Fire extinguishers
    • Key card access

    Pets

    • Pets allowed

    Important information

    Check-in: from 15:00 until 23:59
    Check-out: until 12:00
    • Extra beds info
    • The maximum number of extra beds in a room is 1.
    Frequently asked questions
    • Which train station is close to Sheraton Astana Hotel?
      The nearest train station to Sheraton Astana Hotel is Astana, set around 9 km away.
    • 🚗
      Does the contemporary 5-star Sheraton Astana Hotel have guest parking?
      Yes, at the contemporary 5-star Sheraton Astana Hotel guests may use secured parking on site.
    • When should we arrive to the 5-star Sheraton Astana Hotel for check-in?
      At the 5-star Sheraton Astana Hotel, guests can check in from 15:00 to 23:59 and check out from 12:00 to 12:00.
    • Which payment methods does the hotel allow?
      The hotel can accept the following payment methods:
      • American Express
      • Mastercard
      • Visa
    • Is the Nur-Sultan hotel equipped with facilities for people with disabilities?
      Yes, the Nur-Sultan hotel has rooms with accessible facilities, accessible bathrooms, and wheelchair access. Please, call ahead for any specific enquiries.
    • Is workspace available in the 5-star Sheraton Astana Hotel guest rooms?
      Some rooms at the 5-star Sheraton Astana Hotel do have a writing desk.

    Location

    Map
    Nearby

    Airports

    Astana
    14 km

    Train stations

    Astana Train Station
    9 km

    Attractions nearby

    Restaurants nearby

    Gallery

    Reviews

    Here you can find verified reviews our users posted on this website

    Write a review

    Alfred

    2023-06-29

    8/10

    Exceptional hotel team, remembers guests, helps wherever possible. Enjoyable and pleasant stay, thanks to the team. Good service, friendly personnel, excellent spa facilities, perfect location. Everything in great condition, new and well-maintained. Great value for the price.

    Shaun

    2023-05-04

    7/10

    the outstanding team offered excellent service and made us feel special from beginning to end. the Spa & wellness centre, indoor swimming pool, sauna, swimming pool, and jacuzzi were all in great condition and the perfect way to relax. the location offered easy access to everything we wanted to explore around the city.

    We lost a couple of items and some important notes that were accidentally thrown away.

    Ray

    2023-05-01

    7/10

    I had a wonderful stay at this luxurious hotel with exclusive amenities and excellent service. the spa and wellness centre, indoor swimming pool, and sauna were perfect for my relaxation. the location was ideal, close to top attractions and with a stunning sun terrace. the restaurant provided delicious meals and the in-room breakfast was a great touch. the private facilities, including sensory-stimulating full body massage and rejuvenating foot massage, were fantastic.

    the reception addressed and quickly cleaned it up.

    Geoff

    2023-02-02

    10/10

    The hotel team were very good too ensure our comfort, even remembering our names. The breakfast in the club area was enjoyable, and the staff were attentive and genuinely caring. The great design and convenient location were also a plus.

    Jamie

    2022-10-05

    9/10

    We had an amazing stay at this hotel in the heart of the city. The location was perfect, with two malls nearby and in the center of new Astana. The hotel staff were really good, greeting us with warmth and always wearing a smile. The cleanliness of the rooms was excellent, equipped with everything we needed. The breakfasts were majestic, offering a wide variety of delicious options.

    Could not be improved in any way.

    John

    2022-08-29

    9/10

    Located in the heart of the vibrant new Astana, this hotel offers a convenient base for exploring the city. Guests rave about the stunning views of Bayterek and Abu Dhabi Plaza from the rooms. The modern design of the public areas and rooms is aesthetically pleasing.

    The lack of a Club Lounge and access to it was a disappointment for some guests.

    Michael

    2022-07-21

    9/10

    Breakfast in the club area was nice. Attentive and caring staff. High quality and reasonably priced food. Polite and professional service. Convenient location near city center. Nice swimming pool for chilling.

    Nothing, all was good.

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