Sheraton Astana Hotel 5*

  • Wi-Fi
  • 24-hour reception
  • Express check-in/ -out
  • Indoor swimming pool
  • Fitness centre

Featuring fitness classes, a club lounge, and a shared lounge, the 5-star Sheraton Astana Hotel is situated within walking distance of the business district of Nur-Sultan. Located within a 10-minute drive of a historical site like Ak Orda Presidential Palace, this business hotel includes a Turkish steam bath, a Turkish steam room, and an indoor pool on site.

This Nur-Sultan hotel welcomes you to one of the 281 soundproof rooms comprising a large living room and a dining place, and overlooking the courtyard. They come equipped with a minibar for self-catering along with free wireless internet and a television for business and leisure.

Guests can enjoy a sundeck and an indoor swimming pool for an extra charge. The Sheraton Astana features an indoor pool. There is a health club at the property. The onsite wellness facilities include a wellness centre and a spa lounge. You can also benefit from a meeting room and a business centre featuring a desk and a photocopier.

The Sheraton Astana serves breakfast in the restaurant from 7:30 AM to 11:00 AM on weekends. Situated a walk from the property, the wine bar Ozen offers an European menu.

The luxury property is notable for the premium setting within walking distance of government offices, and approximately a 20-minute walk from Korme Exhibition Centre Event Venue. The Sheraton Astana offers proximity to natural sights like Lovers Park (2 km) and Park Prezidentskiy Parkovka (2.3 km). Guests can also reach Palace of Peace and Reconciliation within a 25-minute walk. For those travelling from afar, Astana airport is 19 minutes' drive away.

    How to reach hotel

    Airports

    Astana
    14 km

    Train stations

    Astana Train Station
    9 km

    Facilities

    Internet

    • Wi-Fi

    Parking options

    • Parking

    Shuttle

    • Paid airport shuttle

    Activities

    • Fitness centre
    • Yoga class

    Property services

    • Safe deposit box
    • 24-hour reception
    • VIP check-in/ -out
    • Express check-in/ -out
    • 24-hour security
    • Luggage storage
    • Locker room
    • Room service
    • Housekeeping
    • Car hire
    • Laundry
    • Dry cleaning
    • Welcome drink

    Dining options

    • In-room breakfast
    • Restaurant
    • Snack bar
    • Bar/ Lounge area
    • Packed lunches
    • Special diet menus

    In the kitchen

    • Electric kettle

    Business facilities

    • Business centre
    • Meeting/ Banquet facilities
    • Fax/Photocopying

    For kids

    • Cots
    • Board games
    • Children's buffet

    Recreation

    • Indoor swimming pool
    • Live entertainment
    • Sun terrace
    • Leisure/ TV room
    • Spa & wellness centre
    • Sauna
    • Turkish bath
    • Steam room
    • Jacuzzi
    • Back massage
    • Head massage
    • Full body massage
    • Foot massage

    For disabled guests

    • Rooms/ Facilities for disabled
    • Wheelchair access
    • Toilet for disabled
    • Bathroom for disabled

    In the rooms

    • Air conditioning
    • Heating
    • Soundproofed rooms
    • Sitting area
    • Terrace
    • Tea and coffee facilities
    • Dining table
    • Ironing facilities

    In the bathroom

    • Free toiletries

    Devices

    • Flat-screen TV
    • AM/FM alarm clock

    Design

    • Carpeted floor

    General facilities

    • No smoking on site
    • Lift
    • ATM/Cash machine
    • Smoke detectors
    • Electric vehicle charging station
    • Fire extinguishers
    • Key card access

    Pets

    • Pets allowed

    Important information

    Check-in: from 15:00 until 23:59
    Check-out: until 12:00
    • Extra beds info
    • The maximum number of extra beds in a room is 1.

    Location

    Map
    Nearby

    Airports

    Astana
    14 km

    Train stations

    Astana Train Station
    9 km

    Attractions nearby

    Restaurants nearby

    Gallery

    Reviews

    Here you can find verified reviews our users posted on this website

    Write a review

    Alfred

    2023-06-29

    8/10

    Exceptional hotel team, remembers guests, helps wherever possible. Enjoyable and pleasant stay, thanks to the team. Good service, friendly personnel, excellent spa facilities, perfect location. Everything in great condition, new and well-maintained. Great value for the price.

    Shaun

    2023-05-04

    7/10

    the outstanding team offered excellent service and made us feel special from beginning to end. the Spa & wellness centre, indoor swimming pool, sauna, swimming pool, and jacuzzi were all in great condition and the perfect way to relax. the location offered easy access to everything we wanted to explore around the city.

    We lost a couple of items and some important notes that were accidentally thrown away.

    Ray

    2023-05-01

    7/10

    I had a wonderful stay at this luxurious hotel with exclusive amenities and excellent service. the spa and wellness centre, indoor swimming pool, and sauna were perfect for my relaxation. the location was ideal, close to top attractions and with a stunning sun terrace. the restaurant provided delicious meals and the in-room breakfast was a great touch. the private facilities, including sensory-stimulating full body massage and rejuvenating foot massage, were fantastic.

    the reception addressed and quickly cleaned it up.

    Geoff

    2023-02-02

    10/10

    Despite some minor hiccups, our stay at Sheraton was delightful. The hotel team went above and beyond to ensure our comfort, even remembering our names. The breakfast in the club area was enjoyable, and the staff were attentive and genuinely caring. The great design and convenient location were also a plus. I would recommend this hotel to others.

    Jamie

    2022-10-05

    9/10

    We had an amazing stay at this hotel in the heart of the city. The location was perfect, with two malls nearby and in the center of new Astana. The hotel staff were exceptional, greeting us with warmth and always wearing a smile. The cleanliness of the rooms was excellent, equipped with everything we needed. The breakfasts were absolutely majestic, offering a wide variety of delicious options.

    Could not be improved in any way.

    John

    2022-08-29

    9/10

    Located in the heart of the vibrant new Astana, this hotel offers a convenient base for exploring the city. Guests rave about the stunning views of Bayterek and Abu Dhabi Plaza from the rooms. The modern design of the public areas and rooms is aesthetically pleasing.

    The lack of a Club Lounge and access to it was a disappointment for some guests.

    Michael

    2022-07-21

    9/10

    Breakfast in the club area was nice. Attentive and caring staff. High quality and reasonably priced food. Polite and professional service. Convenient location near city center. Nice swimming pool for chilling.

    Nothing, all was good.

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